We also value your feedback and suggestions — they help us continually improve the Business Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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For many Australian entrepreneurs, a business loan is a vital step towards achieving growth and success. Access to capital can fuel expansion, help manage cash flow, and provide the necessary resources to capitalize on new opportunities. However, navigating the journey from application to approval, and eventually, to expansion, presents its own set of challenges. - read more
Financial planning plays a crucial role when businesses are poised for growth. As enterprises expand, a well-crafted financial plan acts as a guiding framework to navigate the complexities that come with scaling operations. This plan helps in ensuring that resources are meticulously allocated and potential financial hurdles are effectively managed. - read more
Loan refinancing is a financial strategy where existing debts are replaced with new ones, usually with different terms and conditions. While it might seem like just swapping one loan for another, the nuances can be game-changers for businesses. Refinancing often provides a chance to improve borrowing conditions, such as reducing interest rates, altering loan durations, or switching to a more favourable lender. - read more
Securing financing is a pivotal step for any startup looking to establish itself and grow. In Australia, the startup lending landscape is buoyant, offering a mix of traditional and innovative financing options. The financial ecosystem is robust yet competitive, and understanding how to navigate it is crucial for new business owners. - read more
When it comes to starting or expanding a business in Australia, securing funding is often a top priority. However, traditional funding options, such as bank loans or government grants, can be difficult to obtain for small businesses. - read more
Liquidity is a vital aspect of any successful business, representing the ability to meet short-term obligations and to manage cash flow effectively. High liquidity indicates that a company can swiftly convert assets into cash to cover its liabilities. This financial agility enables businesses to navigate unpredictability, seize opportunities, and maintain operational stability. - read more
Effective planning is the backbone of any thriving business, and when it comes to leveraging financial products like business loans, this foresight becomes even more crucial. In the dynamic economic landscape of Australia, businesses are continually walking a tightrope, balancing investment, growth, and financial stability. The importance of prudent and strategic planning for business loan utilization cannot be overstated; it can mean the difference between a flourishing enterprise and one that struggles to keep its head above water. - read more
In a significant strategic shift, Westpac Banking Corporation is intensifying its focus on business lending by restructuring its branch operations and investing heavily in digital platforms. This move aims to enhance support for small and medium-sized enterprises (SMEs) across Australia. - read more
The Australian Financial Complaints Authority (AFCA) has issued a cautionary advisory to small businesses regarding the potential risks associated with engaging lenders who are not members of AFCA. This warning comes in response to a noticeable increase in complaints from SMEs about lenders operating outside the regulatory framework. - read more
Australian small and medium-sized enterprises (SMEs) are proactively seeking financing solutions in response to impending changes in Australian Taxation Office (ATO) debt regulations. Effective July 1, general interest charges (GIC) and shortfall interest charges (SIC) on tax debts will no longer be tax-deductible, prompting a significant uptick in loan inquiries from businesses aiming to manage their tax obligations efficiently. - read more
Australian small and medium-sized enterprises (SMEs) are increasingly turning to unsecured business loans as a means of financing growth and operations. This trend reflects a shift away from traditional lending models that require physical assets as collateral, offering businesses greater flexibility and accessibility to funds. - read more
In recent years, Australia's financial sector has witnessed a notable shift in lending and enforcement practices. Non-bank lenders have significantly increased their court enforcement actions, while major banks have concurrently reduced their involvement in such proceedings. This trend underscores a changing dynamic in creditor behaviour and raises important considerations for small and medium-sized enterprises (SMEs) seeking financing. - read more
In the final quarter of 2025, Australian small and medium-sized enterprises (SMEs) exhibited a cautious approach to borrowing, influenced by ongoing uncertainties surrounding inflation and interest rates. This trend has led to a noticeable decline in lending volumes, reflecting the broader economic apprehensions within the SME sector. - read more
In the third quarter of 2025, Australia experienced a notable uptick in commercial credit demand, reflecting a resurgence in business confidence across the nation. Data from Equifax indicates a 3% year-on-year increase in overall commercial credit demand, with business loan applications playing a significant role in this growth. - read more
