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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.


Business Loans Articles

Drawing a Roadmap: Effective Planning for Business Loan Utilization in Australia
Drawing a Roadmap: Effective Planning for Business Loan Utilization in Australia
Effective planning is the backbone of any thriving business, and when it comes to leveraging financial products like business loans, this foresight becomes even more crucial. In the dynamic economic landscape of Australia, businesses are continually walking a tightrope, balancing investment, growth, and financial stability. The importance of prudent and strategic planning for business loan utilization cannot be overstated; it can mean the difference between a flourishing enterprise and one that struggles to keep its head above water. - read more
Breaking Down Barriers: How to Overcome Delays in Business Loan Approvals
Breaking Down Barriers: How to Overcome Delays in Business Loan Approvals
Embarking on a business endeavor often requires substantial financial support, and securing a business loan can be a crucial step towards progress and expansion. A well-prepared loan application not only showcases your business in its best light but also significantly enhances the prospects of obtaining the needed funds. Attention to detail and a thorough understanding of the lending process can streamline your journey to approval. - read more
Alternative Funding Options for Your Australian Business
Alternative Funding Options for Your Australian Business
When it comes to starting or expanding a business in Australia, securing funding is often a top priority. However, traditional funding options, such as bank loans or government grants, can be difficult to obtain for small businesses. - read more
Understanding the Essential Documents Needed for a Successful Loan Application
Understanding the Essential Documents Needed for a Successful Loan Application
When it comes to applying for a loan, having the right documents is crucial. Whether you're looking to buy a home, start a new business, or refinance an existing loan, documentation can make or break your application. It serves as evidence of your financial health, providing lenders with a clear picture of your ability to repay the loan. - read more
Mezzanine Finance: A Strategic Tool for Business Growth through Acquisition
Mezzanine Finance: A Strategic Tool for Business Growth through Acquisition
Mezzanine finance represents a sophisticated instrument within the realm of corporate finance, often utilized as a strategic tool when more traditional forms of capital are not ideally suited or are insufficient for a firm's needs. Inherently, it serves as a hybrid between debt and equity financing, tailored to support growth initiatives such as business acquisitions. - read more
Commercial Property Financing: Top Strategies for Aussie Entrepreneurs
Commercial Property Financing: Top Strategies for Aussie Entrepreneurs
In the entrepreneurial world, securing the right type of financing can be the catalyst for substantial business growth and success. Commercial property financing in Australia encompasses a range of options tailored to meet the diverse needs of businesses, each with its own set of advantages and intricacies. This article delves into the heart of strategic financing, providing Aussie entrepreneurs with guidance on navigating this vital aspect of their business ventures. - read more
The Role of Refinancing in Sustaining Business Growth
The Role of Refinancing in Sustaining Business Growth
Loan refinancing is a financial strategy where existing debts are replaced with new ones, usually with different terms and conditions. While it might seem like just swapping one loan for another, the nuances can be game-changers for businesses. Refinancing often provides a chance to improve borrowing conditions, such as reducing interest rates, altering loan durations, or switching to a more favourable lender. - read more

Finance News

RBA's Third Rate Hike in 2026: Implications for Australian Businesses
RBA's Third Rate Hike in 2026: Implications for Australian Businesses
25 May 2026: Paige Estritori
The Reserve Bank of Australia (RBA) has raised the official cash rate by 0.25 percentage points to 4.35% on 5 May 2026, marking the third increase this year. This decision aims to address escalating inflationary pressures affecting the Australian economy. - read more
High-Risk SMEs Escalate Search for Financing Amid Stricter Lending Criteria
High-Risk SMEs Escalate Search for Financing Amid Stricter Lending Criteria
25 May 2026: Paige Estritori
Recent data indicates a notable trend among high-risk small businesses in Australia: an increase in 'credit shopping,' where these enterprises apply to multiple lenders in pursuit of financing. This behaviour has become more prevalent as overall business credit demand has softened, with a marginal decline of 0.4% in the first quarter of 2026. - read more
Westpac's Resilient Performance: A$3.4 Billion Profit in Challenging Economic Times
Westpac's Resilient Performance: A$3.4 Billion Profit in Challenging Economic Times
25 May 2026: Paige Estritori
Westpac Banking Corporation has reported a statutory net profit of A$3.4 billion for the half-year ending 31 March 2026. This performance underscores the bank's resilience amid a shifting economic landscape marked by rising interest rates and global uncertainties. - read more
MYOB and Mastercard Introduce Open Banking for Australian SMEs
MYOB and Mastercard Introduce Open Banking for Australian SMEs
17 May 2026: Paige Estritori
In a significant development for Australian small and medium-sized enterprises (SMEs), MYOB has partnered with Mastercard to roll out Open Banking capabilities. This initiative aims to provide SMEs with faster, safer, and more reliable bank connections, streamlining financial management processes. - read more
ScotPac Partners with UBS to Boost SME Funding Capacity
ScotPac Partners with UBS to Boost SME Funding Capacity
17 May 2026: Paige Estritori
ScotPac, Australia's largest non-bank business lender, has announced a new warehouse facility agreement with UBS AG Australia Branch. This strategic partnership aims to strengthen and diversify ScotPac's funding platform, enabling the provision of innovative financing solutions to small and medium-sized enterprises (SMEs) across the country. - read more
Federal Budget 2026: Tax Changes and Their Impact on SMEs
Federal Budget 2026: Tax Changes and Their Impact on SMEs
17 May 2026: Paige Estritori
The Australian Federal Budget for 2026 introduces several tax measures that will significantly impact small and medium-sized enterprises (SMEs). Business owners must understand these changes to effectively manage cash flow and make informed investment decisions. - read more
OnDeck Australia Enhances SME Financing with Increased Loan Limits
OnDeck Australia Enhances SME Financing with Increased Loan Limits
09 May 2026: Paige Estritori
In a significant move to support Australian small and medium-sized enterprises (SMEs), OnDeck Australia has announced an increase in the maximum limit for its Lightning Loans Plus product, now offering up to $300,000 in unsecured funding. This enhancement aims to provide SMEs with faster and more flexible financing options to meet their growth and operational needs. - read more

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Knowledgebase
Derivative:
A financial security whose value is dependent upon or derived from an underlying asset or group of assets.