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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Your credit score is a crucial factor that lenders examine when you apply for a loan. It acts as a numerical representation of your creditworthiness, helping lenders to determine the risk involved in offering you a loan. Essentially, it helps them predict your ability to repay the loan based on your past financial behaviour. - read more
Liquidity is a vital aspect of any successful business, representing the ability to meet short-term obligations and to manage cash flow effectively. High liquidity indicates that a company can swiftly convert assets into cash to cover its liabilities. This financial agility enables businesses to navigate unpredictability, seize opportunities, and maintain operational stability. - read more
Refinancing can be a powerful tool for small and medium enterprises (SMEs) in Australia. It offers an opportunity to restructure debt, potentially secure better interest rates, and the possibilities of improved cash flow - all critical elements for maintaining and growing a business. Given the dynamic nature of financial markets, refinancing can provide businesses with a strategic advantage to manage their finances more effectively. - read more
In Australia, business loans are a crucial tool for companies looking to grow, expand, or manage cash flow. From small enterprises to large corporations, securing funding can mean the difference between success and failure. The financial landscape is diverse, offering various loan options tailored to different needs and business models. - read more
Starting a new business is an exciting journey, but it often requires a significant amount of funding to get off the ground. Whether it's for purchasing equipment, hiring staff, or marketing your new venture, securing the right type of financing is crucial for success. - read more
In the dynamic world of business, navigating credit challenges is a reality for many Australian business owners. These challenges can stem from various sources, including unpaid customer invoices, unexpected expenses, or the complexities of managing cash flow. Such hurdles often come at inopportune moments, leading to recurring stress for entrepreneurs trying to maintain a stable financial standing. - read more
When it comes to starting or expanding a business in Australia, securing funding is often a top priority. However, traditional funding options, such as bank loans or government grants, can be difficult to obtain for small businesses. - read more
In recent years, Australia's financial sector has witnessed a notable shift in lending and enforcement practices. Non-bank lenders have significantly increased their court enforcement actions, while major banks have concurrently reduced their involvement in such proceedings. This trend underscores a changing dynamic in creditor behaviour and raises important considerations for small and medium-sized enterprises (SMEs) seeking financing. - read more
In a recent address at the 2026 AFR Banking Summit, Australian Prudential Regulation Authority (APRA) Chairman John Lonsdale highlighted the nation's susceptibility to global financial shocks. His remarks underscore the need for heightened vigilance within Australia's financial system. - read more
The Australian mortgage industry is experiencing a profound transformation driven by technological advancements. As customer expectations shift towards instant, digital-first experiences, lenders are compelled to adapt to remain competitive. - read more
In a significant move to support small and medium-sized enterprises (SMEs) across Australia, Renown Lending has expanded its funding pool from $250 million to $400 million. This increase aims to provide fast and flexible financing solutions to businesses nationwide, addressing the growing demand for accessible funding options. - read more
Australia's business lending landscape has reached a significant milestone, with authorized deposit-taking institutions (ADIs) reporting a combined total of $1.2 trillion in loans to non-financial businesses as of January 2026. This marks a 9.3% increase over the previous year and a substantial 53.9% growth since January 2020. - read more
The Reserve Bank of Australia (RBA) has observed a notable increase in business credit, particularly from non-bank lenders, in its February 2026 Bulletin. This growth is attributed to heightened competition among established lenders and the expansion of specialist non-bank and private credit lenders. - read more
Liberty Financial Group has reported significant growth in its lending to small and medium-sized enterprises (SMEs) and self-managed super funds (SMSFs) in its half-year results ending December 31, 2025. The company's net profits after tax rose to $76.4 million, up from $67.7 million in the previous six months, driven by increased lending in these sectors. - read more
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Knowledgebase
Equity Release: A way for homeowners to release cash from the value of their home, either as a lump sum or in installments, while still living in the property.
