We also value your feedback and suggestions — they help us continually improve the Business Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Welcome to the world of boating! Whether you've just bought your first boat or are considering making a purchase, it's essential to understand the importance of regular maintenance. Proper upkeep not only extends the life of your boat but also ensures safety while out on the water. - read more
Starting a business often requires a substantial amount of capital, which many new business owners may not have readily available. Business loans can provide the necessary funding to help get your startup off the ground, from purchasing equipment to hiring staff and everything in between. - read more
Starting a new business is an exciting journey, but it often requires a significant amount of funding to get off the ground. Whether it's for purchasing equipment, hiring staff, or marketing your new venture, securing the right type of financing is crucial for success. - read more
In the dynamic world of business, navigating credit challenges is a reality for many Australian business owners. These challenges can stem from various sources, including unpaid customer invoices, unexpected expenses, or the complexities of managing cash flow. Such hurdles often come at inopportune moments, leading to recurring stress for entrepreneurs trying to maintain a stable financial standing. - read more
When it comes to applying for a loan, having the right documents is crucial. Whether you're looking to buy a home, start a new business, or refinance an existing loan, documentation can make or break your application. It serves as evidence of your financial health, providing lenders with a clear picture of your ability to repay the loan. - read more
Cash flow is the lifeblood of any business, signifying the money that flows in and out of your operations. It's essential for covering daily expenses, paying employees, and capitalizing on growth opportunities. Maintaining a healthy cash flow ensures that a business can meet its obligations and invest in its future. - read more
Effective planning is the backbone of any thriving business, and when it comes to leveraging financial products like business loans, this foresight becomes even more crucial. In the dynamic economic landscape of Australia, businesses are continually walking a tightrope, balancing investment, growth, and financial stability. The importance of prudent and strategic planning for business loan utilization cannot be overstated; it can mean the difference between a flourishing enterprise and one that struggles to keep its head above water. - read more
In a significant development for Australian small and medium-sized enterprises (SMEs), MYOB has partnered with Mastercard to roll out Open Banking capabilities. This initiative aims to provide SMEs with faster, safer, and more reliable bank connections, streamlining financial management processes. - read more
ScotPac, Australia's largest non-bank business lender, has announced a new warehouse facility agreement with UBS AG Australia Branch. This strategic partnership aims to strengthen and diversify ScotPac's funding platform, enabling the provision of innovative financing solutions to small and medium-sized enterprises (SMEs) across the country. - read more
The Australian Federal Budget for 2026 introduces several tax measures that will significantly impact small and medium-sized enterprises (SMEs). Business owners must understand these changes to effectively manage cash flow and make informed investment decisions. - read more
In a significant move to support Australian small and medium-sized enterprises (SMEs), OnDeck Australia has announced an increase in the maximum limit for its Lightning Loans Plus product, now offering up to $300,000 in unsecured funding. This enhancement aims to provide SMEs with faster and more flexible financing options to meet their growth and operational needs. - read more
Australian small and medium-sized enterprises (SMEs) are bracing for significant cash flow challenges as the upcoming Payday Superannuation reforms are set to take effect on 1 July 2026. These changes will require employers to remit superannuation contributions concurrently with employee wages, a shift from the current quarterly payment system. - read more
In the face of economic uncertainty, Australian small and medium-sized enterprises (SMEs) are increasingly investing in long-term productivity through asset finance. Recent data indicates a 41% surge in asset finance volumes during the third quarter of 2025, highlighting a strategic shift towards enhancing operational efficiency and competitiveness. - read more
The Australian Government has initiated the $1 billion Economic Resilience Program, offering zero-interest loans of up to $5 million to small and medium-sized enterprises (SMEs) operating in critical supply chain sectors. This initiative aims to bolster businesses affected by escalating fuel costs and supply chain disruptions stemming from global conflicts. - read more
