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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.


Business Loans Articles

Understanding Loan Terms and Conditions: A Guide for New Business Owners
Understanding Loan Terms and Conditions: A Guide for New Business Owners
Starting a business often requires a substantial amount of capital, which many new business owners may not have readily available. Business loans can provide the necessary funding to help get your startup off the ground, from purchasing equipment to hiring staff and everything in between. - read more
Unlocking Cash Flow: How Equipment Leasing Can Benefit Your Australian Business
Unlocking Cash Flow: How Equipment Leasing Can Benefit Your Australian Business
In the ever-evolving landscape of Australian business, equipment leasing has emerged as a pivotal financial tool for companies across the spectrum. Whether you're a small start-up or a well-established corporation, the agility to pivot and adapt to market changes is critical. This introduction seeks to shed light on the concept of equipment leasing and its significance in bolstering the operational efficiency of Australian businesses. - read more
The Role of Refinancing in Sustaining Business Growth
The Role of Refinancing in Sustaining Business Growth
Loan refinancing is a financial strategy where existing debts are replaced with new ones, usually with different terms and conditions. While it might seem like just swapping one loan for another, the nuances can be game-changers for businesses. Refinancing often provides a chance to improve borrowing conditions, such as reducing interest rates, altering loan durations, or switching to a more favourable lender. - read more
Understanding Business Loan Repayments: Fixed, Variable and Flexible Options
Understanding Business Loan Repayments: Fixed, Variable and Flexible Options
Business loan repayments are the regular payments made to repay a loan over an agreed period. Depending on the loan product, repayments may include both the loan principal and interest, and the repayment structure can vary between lenders. - read more
Breaking Down Barriers: How to Overcome Delays in Business Loan Approvals
Breaking Down Barriers: How to Overcome Delays in Business Loan Approvals
Embarking on a business endeavor often requires substantial financial support, and securing a business loan can be a crucial step towards progress and expansion. A well-prepared loan application not only showcases your business in its best light but also significantly enhances the prospects of obtaining the needed funds. Attention to detail and a thorough understanding of the lending process can streamline your journey to approval. - read more
Secured vs Unsecured Business Loans: Which is Right for You?
Secured vs Unsecured Business Loans: Which is Right for You?
In Australia, business loans are a crucial tool for companies looking to grow, expand, or manage cash flow. From small enterprises to large corporations, securing funding can mean the difference between success and failure. The financial landscape is diverse, offering various loan options tailored to different needs and business models. - read more
Startup Loans vs. Business Lines of Credit: Which is Better for Your Company?
Startup Loans vs. Business Lines of Credit: Which is Better for Your Company?
Starting a new business is an exciting journey, but it often requires a significant amount of funding to get off the ground. Whether it's for purchasing equipment, hiring staff, or marketing your new venture, securing the right type of financing is crucial for success. - read more

Finance News

Small Business Tax Debt Crackdown Sharpens Cash Flow Focus
Small Business Tax Debt Crackdown Sharpens Cash Flow Focus
07 Jul 2026: Paige Estritori
Australian small businesses may soon face a more disciplined tax debt collection environment, after the Australian National Audit Office found the ATO needs clearer targets for reducing collectable small business debt. The issue is substantial: small business collectable tax debt stood at $35.9 billion in 2024-25, representing about two-thirds of total collectable tax debt. - read more
Record Commercial Card Debt Points to Fresh SME Cashflow Pressure
Record Commercial Card Debt Points to Fresh SME Cashflow Pressure
30 Jun 2026: Paige Estritori
Australian small businesses are showing another sign of financial strain, with commercial credit card debt reaching a record level at the end of June. New analysis from Credit 2024 and Primara Research indicates total commercial card debt has climbed to about $2.26 billion, with almost a quarter of that sitting in high-interest balances rather than being cleared quickly. - read more
RBA Rate Pause Gives Businesses Time to Reassess Debt
RBA Rate Pause Gives Businesses Time to Reassess Debt
23 Jun 2026: Paige Estritori
The Reserve Bank of Australia’s decision on 16 June 2026 to leave the cash rate unchanged at 4.35% marks the first pause after three consecutive increases this year. For Australian business owners, the hold is not exactly relief, but it does create a short window to review debt settings before the next policy move. - read more
Cigno Australia and BSF Solutions Penalised for Unlawful Payday Lending Practices
Cigno Australia and BSF Solutions Penalised for Unlawful Payday Lending Practices
16 Jun 2026: Paige Estritori
In a significant ruling, the Federal Court has imposed a $7 million fine on Cigno Australia and BSF Solutions for operating an illegal payday lending scheme that contravened Australian credit laws. Each company has been ordered to pay $3 million, while their respective directors, Mark Swanepoel and Brenton Harrison, have been fined $500,000 each. - read more
ANZ Tops Major Banks in Business Lending Expansion for April 2026
ANZ Tops Major Banks in Business Lending Expansion for April 2026
16 Jun 2026: Paige Estritori
In April 2026, the Australia and New Zealand Banking Group (ANZ) achieved the highest monthly growth in business lending among the nation's major banks. According to the Australian Prudential Regulation Authority (APRA), ANZ's business lending portfolio increased by $1.9 billion, reaching a total of $152.9 billion, marking a 1.24% growth for the month. - read more
Australian SMEs Reduce Borrowing Amid Economic Uncertainty
Australian SMEs Reduce Borrowing Amid Economic Uncertainty
16 Jun 2026: Paige Estritori
Recent data from non-bank lender Banjo Loans indicates a decline in borrowing activity among Australian small and medium-sized enterprises (SMEs) during the final quarter of 2025. The Banjo Barometer for Q2 FY26 reports a 5% decrease in SME loan applications, following a 14% spike in the previous quarter. - read more
Non-Bank Lenders Advocate for Inclusion in Economic Resilience Program
Non-Bank Lenders Advocate for Inclusion in Economic Resilience Program
09 Jun 2026: Paige Estritori
Non-bank lenders are urging the Australian government to include them in the $1 billion Economic Resilience Program, emphasizing their crucial role in providing financing to small and medium-sized enterprises (SMEs). This program aims to bolster businesses affected by economic challenges, and non-bank lenders argue that their participation would enhance the program's effectiveness. - read more

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Knowledgebase
Revolving Credit:
A type of credit that does not have a fixed number of payments, in contrast to installment credit.