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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

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Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Business Loans Articles

Unlocking Cash Flow: How Equipment Leasing Can Benefit Your Australian Business
Unlocking Cash Flow: How Equipment Leasing Can Benefit Your Australian Business
In the ever-evolving landscape of Australian business, equipment leasing has emerged as a pivotal financial tool for companies across the spectrum. Whether you're a small start-up or a well-established corporation, the agility to pivot and adapt to market changes is critical. This introduction seeks to shed light on the concept of equipment leasing and its significance in bolstering the operational efficiency of Australian businesses. - read more
Unlocking the Secrets to Flexible Business Financing in Australia
Unlocking the Secrets to Flexible Business Financing in Australia
For emerging businesses seeking to navigate the vibrant economic currents of Australia, grasping the startup lending landscape is essential. A myriad of financing options, each with its distinct advantages and caveats, awaits the ambitious entrepreneur. In this sea of possibilities, securing the right funding becomes more than a mere necessity—it represents a decisive factor in charting the course toward business success. - read more
Startup Loans vs. Business Lines of Credit: Which is Better for Your Company?
Startup Loans vs. Business Lines of Credit: Which is Better for Your Company?
Starting a new business is an exciting journey, but it often requires a significant amount of funding to get off the ground. Whether it's for purchasing equipment, hiring staff, or marketing your new venture, securing the right type of financing is crucial for success. - read more
Alternative Funding Options for Your Australian Business
Alternative Funding Options for Your Australian Business
When it comes to starting or expanding a business in Australia, securing funding is often a top priority. However, traditional funding options, such as bank loans or government grants, can be difficult to obtain for small businesses. - read more
The Ultimate Checklist for Applying for a Business Loan in Australia
The Ultimate Checklist for Applying for a Business Loan in Australia
Welcome to the world of boating! Whether you've just bought your first boat or are considering making a purchase, it's essential to understand the importance of regular maintenance. Proper upkeep not only extends the life of your boat but also ensures safety while out on the water. - read more
Financing Options to Boost Your Business Liquidity
Financing Options to Boost Your Business Liquidity
Liquidity is a vital aspect of any successful business, representing the ability to meet short-term obligations and to manage cash flow effectively. High liquidity indicates that a company can swiftly convert assets into cash to cover its liabilities. This financial agility enables businesses to navigate unpredictability, seize opportunities, and maintain operational stability. - read more
The Role of Refinancing in Sustaining Business Growth
The Role of Refinancing in Sustaining Business Growth
Loan refinancing is a financial strategy where existing debts are replaced with new ones, usually with different terms and conditions. While it might seem like just swapping one loan for another, the nuances can be game-changers for businesses. Refinancing often provides a chance to improve borrowing conditions, such as reducing interest rates, altering loan durations, or switching to a more favourable lender. - read more

Finance News

LMG's Asset Finance Exchange Hits $80 Million Milestone in First Year
LMG's Asset Finance Exchange Hits $80 Million Milestone in First Year
09 Jan 2026: Paige Estritori
In a remarkable demonstration of Australia's expanding asset finance sector, Loan Market Group's Asset Finance Exchange (AFX) has reported settlements totaling approximately $80 million within its first year of operation. This achievement underscores the platform's effectiveness in connecting mortgage brokers with asset finance specialists, thereby facilitating substantial business growth. - read more
Valiant Finance Facilitates Over $2.5 Billion in Loans to Australian SMEs
Valiant Finance Facilitates Over $2.5 Billion in Loans to Australian SMEs
09 Jan 2026: Paige Estritori
Valiant Finance, an Australian business finance marketplace established in 2015, has achieved a significant milestone by facilitating over $2.5 billion in loans to more than 20,000 small and medium-sized enterprises (SMEs) across the country. This accomplishment underscores the growing reliance on digital platforms for business financing solutions. - read more
ANZ Receives $2 Billion Government Guarantee to Sustain Pacific Operations
ANZ Receives $2 Billion Government Guarantee to Sustain Pacific Operations
09 Jan 2026: Paige Estritori
In a strategic initiative to bolster its presence in the Pacific region, ANZ has secured a A$2 billion loan guarantee from the Australian government. This 10-year agreement aims to ensure the bank's continued operation of its Pacific branch network, serving as a countermeasure to growing regional influences. - read more
So Money Broadens Services to Support Australian SMEs
So Money Broadens Services to Support Australian SMEs
24 Dec 2025: Paige Estritori
In response to the growing demand for small and medium-sized enterprise (SME) financing in Australia, non-bank lender So Money has expanded its services to include tailored lending solutions for self-employed borrowers and SMEs. This strategic move aims to simplify the income verification process and strengthen partnerships with brokers, thereby enhancing access to business financing. - read more
ASIC Advocates for Enhanced Standards in Australia's Private Lending Sector
ASIC Advocates for Enhanced Standards in Australia's Private Lending Sector
24 Dec 2025: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has issued a call for the private lending sector to elevate its standards to align more closely with traditional banking practices. This initiative follows an extensive review by the regulator, which uncovered inconsistencies in reporting, downplayed risks, and opaque fee structures within the rapidly growing private credit market. - read more
Westpac Restructures to Strengthen Business Lending Focus
Westpac Restructures to Strengthen Business Lending Focus
24 Dec 2025: Paige Estritori
Westpac Banking Corporation has announced a significant restructuring initiative aimed at bolstering its presence in the business lending market. The bank plans to replace a substantial number of in-branch tellers with business bankers, a move designed to enhance support for small and medium-sized enterprises (SMEs) and capitalise on the growing demand for business financing. - read more
ASX Adjusts Dividend Policy Following ASIC's $150 Million Capital Charge
ASX Adjusts Dividend Policy Following ASIC's $150 Million Capital Charge
16 Dec 2025: Paige Estritori
The Australian Securities Exchange (ASX) has announced a reduction in its dividend payout ratio to 75–85% of underlying net profit after tax. This decision follows the Australian Securities and Investments Commission's (ASIC) imposition of an additional A$150 million capital charge on the exchange operator. The regulatory action stems from an inquiry into ASX's operational shortcomings, including a failed software upgrade and recurring trade-processing issues. - read more

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Knowledgebase
Balloon Payment.:
A large loan repayment made in order to clear a debt. Usually applied to a short-term fixed-rate loan, which involves small payments for a certain period of time with one large payment for the remaining amount of the principal at a time specified in the future.