Business Loans Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori


Business Loans Articles

Understanding Loan Terms and Conditions: A Guide for New Business Owners
Understanding Loan Terms and Conditions: A Guide for New Business Owners
Starting a business often requires a substantial amount of capital, which many new business owners may not have readily available. Business loans can provide the necessary funding to help get your startup off the ground, from purchasing equipment to hiring staff and everything in between. - read more
Common Mistakes to Avoid When Evaluating Your Refinancing Options
Common Mistakes to Avoid When Evaluating Your Refinancing Options
Refinancing can be a powerful tool for small and medium enterprises (SMEs) in Australia. It offers an opportunity to restructure debt, potentially secure better interest rates, and the possibilities of improved cash flow - all critical elements for maintaining and growing a business. Given the dynamic nature of financial markets, refinancing can provide businesses with a strategic advantage to manage their finances more effectively. - read more
From Setbacks to Success: Overcoming Credit Challenges and Fueling Business Growth
From Setbacks to Success: Overcoming Credit Challenges and Fueling Business Growth
In the dynamic world of business, navigating credit challenges is a reality for many Australian business owners. These challenges can stem from various sources, including unpaid customer invoices, unexpected expenses, or the complexities of managing cash flow. Such hurdles often come at inopportune moments, leading to recurring stress for entrepreneurs trying to maintain a stable financial standing. - read more
Maximizing Your Chances of Approval for a Startup Loan in Australia
Maximizing Your Chances of Approval for a Startup Loan in Australia
Securing financing is a pivotal step for any startup looking to establish itself and grow. In Australia, the startup lending landscape is buoyant, offering a mix of traditional and innovative financing options. The financial ecosystem is robust yet competitive, and understanding how to navigate it is crucial for new business owners. - read more
Unlocking the Secrets to Flexible Business Financing in Australia
Unlocking the Secrets to Flexible Business Financing in Australia
For emerging businesses seeking to navigate the vibrant economic currents of Australia, grasping the startup lending landscape is essential. A myriad of financing options, each with its distinct advantages and caveats, awaits the ambitious entrepreneur. In this sea of possibilities, securing the right funding becomes more than a mere necessity—it represents a decisive factor in charting the course toward business success. - read more
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
For many Australian entrepreneurs, a business loan is a vital step towards achieving growth and success. Access to capital can fuel expansion, help manage cash flow, and provide the necessary resources to capitalize on new opportunities. However, navigating the journey from application to approval, and eventually, to expansion, presents its own set of challenges. - read more
A Growth Blueprint: Crafting a Financial Plan for Expanding Enterprises
A Growth Blueprint: Crafting a Financial Plan for Expanding Enterprises
Financial planning plays a crucial role when businesses are poised for growth. As enterprises expand, a well-crafted financial plan acts as a guiding framework to navigate the complexities that come with scaling operations. This plan helps in ensuring that resources are meticulously allocated and potential financial hurdles are effectively managed. - read more

Finance News

Non-Bank Lenders Escalate Court Actions as Major Banks Withdraw
Non-Bank Lenders Escalate Court Actions as Major Banks Withdraw
07 Apr 2026: Paige Estritori
In recent years, Australia's financial sector has witnessed a notable shift in lending and enforcement practices. Non-bank lenders have significantly increased their court enforcement actions, while major banks have concurrently reduced their involvement in such proceedings. This trend underscores a changing dynamic in creditor behaviour and raises important considerations for small and medium-sized enterprises (SMEs) seeking financing. - read more
APRA Chairman Warns of Australia's Exposure to Global Financial Shocks
APRA Chairman Warns of Australia's Exposure to Global Financial Shocks
07 Apr 2026: Paige Estritori
In a recent address at the 2026 AFR Banking Summit, Australian Prudential Regulation Authority (APRA) Chairman John Lonsdale highlighted the nation's susceptibility to global financial shocks. His remarks underscore the need for heightened vigilance within Australia's financial system. - read more
Digital Transformation Revolutionises Australia's Mortgage Industry
Digital Transformation Revolutionises Australia's Mortgage Industry
07 Apr 2026: Paige Estritori
The Australian mortgage industry is experiencing a profound transformation driven by technological advancements. As customer expectations shift towards instant, digital-first experiences, lenders are compelled to adapt to remain competitive. - read more
Renown Lending Boosts SME Funding Pool to $400 Million
Renown Lending Boosts SME Funding Pool to $400 Million
30 Mar 2026: Paige Estritori
In a significant move to support small and medium-sized enterprises (SMEs) across Australia, Renown Lending has expanded its funding pool from $250 million to $400 million. This increase aims to provide fast and flexible financing solutions to businesses nationwide, addressing the growing demand for accessible funding options. - read more
NAB Continues to Lead Australia's Expanding Business Lending Market
NAB Continues to Lead Australia's Expanding Business Lending Market
30 Mar 2026: Paige Estritori
Australia's business lending landscape has reached a significant milestone, with authorized deposit-taking institutions (ADIs) reporting a combined total of $1.2 trillion in loans to non-financial businesses as of January 2026. This marks a 9.3% increase over the previous year and a substantial 53.9% growth since January 2020. - read more
RBA Reports Surge in Non-Bank Business Lending
RBA Reports Surge in Non-Bank Business Lending
30 Mar 2026: Paige Estritori
The Reserve Bank of Australia (RBA) has observed a notable increase in business credit, particularly from non-bank lenders, in its February 2026 Bulletin. This growth is attributed to heightened competition among established lenders and the expansion of specialist non-bank and private credit lenders. - read more
Liberty Financial's Expansion in SME and SMSF Lending Markets
Liberty Financial's Expansion in SME and SMSF Lending Markets
22 Mar 2026: Paige Estritori
Liberty Financial Group has reported significant growth in its lending to small and medium-sized enterprises (SMEs) and self-managed super funds (SMSFs) in its half-year results ending December 31, 2025. The company's net profits after tax rose to $76.4 million, up from $67.7 million in the previous six months, driven by increased lending in these sectors. - read more

Need Help Finding a Loan?
Loan Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.

All finance quotes are provided free (via our secure server) and without obligation.
We respect your privacy.

Knowledgebase
Yield:
The income return on an investment, such as the interest or dividends received from holding a particular security.