Business Loans Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori


Business Loans Articles

Understanding Loan Terms and Conditions: A Guide for New Business Owners
Understanding Loan Terms and Conditions: A Guide for New Business Owners
Starting a business often requires a substantial amount of capital, which many new business owners may not have readily available. Business loans can provide the necessary funding to help get your startup off the ground, from purchasing equipment to hiring staff and everything in between. - read more
Customized Leasing Solutions: Finding the Right Terms for Your Business Needs
Customized Leasing Solutions: Finding the Right Terms for Your Business Needs
Equipment leasing presents a strategic financial opportunity for Australian businesses seeking to maximize operational efficiency without the hefty price tag of purchasing. As many companies strive to stay competitive and agile in a bustling economic landscape, the importance of flexible asset acquisition cannot be understated. - read more
Financing Options to Boost Your Business Liquidity
Financing Options to Boost Your Business Liquidity
Liquidity is a vital aspect of any successful business, representing the ability to meet short-term obligations and to manage cash flow effectively. High liquidity indicates that a company can swiftly convert assets into cash to cover its liabilities. This financial agility enables businesses to navigate unpredictability, seize opportunities, and maintain operational stability. - read more
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
For many Australian entrepreneurs, a business loan is a vital step towards achieving growth and success. Access to capital can fuel expansion, help manage cash flow, and provide the necessary resources to capitalize on new opportunities. However, navigating the journey from application to approval, and eventually, to expansion, presents its own set of challenges. - read more
Mezzanine Finance: A Strategic Tool for Business Growth through Acquisition
Mezzanine Finance: A Strategic Tool for Business Growth through Acquisition
Mezzanine finance represents a sophisticated instrument within the realm of corporate finance, often utilized as a strategic tool when more traditional forms of capital are not ideally suited or are insufficient for a firm's needs. Inherently, it serves as a hybrid between debt and equity financing, tailored to support growth initiatives such as business acquisitions. - read more
Unlocking Cash Flow: How Equipment Leasing Can Benefit Your Australian Business
Unlocking Cash Flow: How Equipment Leasing Can Benefit Your Australian Business
In the ever-evolving landscape of Australian business, equipment leasing has emerged as a pivotal financial tool for companies across the spectrum. Whether you're a small start-up or a well-established corporation, the agility to pivot and adapt to market changes is critical. This introduction seeks to shed light on the concept of equipment leasing and its significance in bolstering the operational efficiency of Australian businesses. - read more
Mastering Cash Flow: Essential Tips for Expanding Your Business's Working Capital
Mastering Cash Flow: Essential Tips for Expanding Your Business's Working Capital
Cash flow is the lifeblood of any business, signifying the money that flows in and out of your operations. It's essential for covering daily expenses, paying employees, and capitalizing on growth opportunities. Maintaining a healthy cash flow ensures that a business can meet its obligations and invest in its future. - read more

Finance News

So Money Broadens Services to Support Australian SMEs
So Money Broadens Services to Support Australian SMEs
24 Dec 2025: Paige Estritori
In response to the growing demand for small and medium-sized enterprise (SME) financing in Australia, non-bank lender So Money has expanded its services to include tailored lending solutions for self-employed borrowers and SMEs. This strategic move aims to simplify the income verification process and strengthen partnerships with brokers, thereby enhancing access to business financing. - read more
ASIC Advocates for Enhanced Standards in Australia's Private Lending Sector
ASIC Advocates for Enhanced Standards in Australia's Private Lending Sector
24 Dec 2025: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has issued a call for the private lending sector to elevate its standards to align more closely with traditional banking practices. This initiative follows an extensive review by the regulator, which uncovered inconsistencies in reporting, downplayed risks, and opaque fee structures within the rapidly growing private credit market. - read more
Westpac Restructures to Strengthen Business Lending Focus
Westpac Restructures to Strengthen Business Lending Focus
24 Dec 2025: Paige Estritori
Westpac Banking Corporation has announced a significant restructuring initiative aimed at bolstering its presence in the business lending market. The bank plans to replace a substantial number of in-branch tellers with business bankers, a move designed to enhance support for small and medium-sized enterprises (SMEs) and capitalise on the growing demand for business financing. - read more
ASX Adjusts Dividend Policy Following ASIC's $150 Million Capital Charge
ASX Adjusts Dividend Policy Following ASIC's $150 Million Capital Charge
16 Dec 2025: Paige Estritori
The Australian Securities Exchange (ASX) has announced a reduction in its dividend payout ratio to 75–85% of underlying net profit after tax. This decision follows the Australian Securities and Investments Commission's (ASIC) imposition of an additional A$150 million capital charge on the exchange operator. The regulatory action stems from an inquiry into ASX's operational shortcomings, including a failed software upgrade and recurring trade-processing issues. - read more
Hanwha's Investment in Austal Expands Amidst Regulatory Oversight
Hanwha's Investment in Austal Expands Amidst Regulatory Oversight
16 Dec 2025: Paige Estritori
The Australian government has approved South Korean conglomerate Hanwha's proposal to increase its shareholding in Australian shipbuilder Austal from 9.9% to 19.9%. This approval comes with stringent conditions concerning security and data access to safeguard Australia's strategic and national security interests. - read more
November Sees Softening in Australian Business Conditions Amidst Capacity Challenges
November Sees Softening in Australian Business Conditions Amidst Capacity Challenges
16 Dec 2025: Paige Estritori
In November, Australian business conditions experienced a decline, as reported by the National Australia Bank (NAB) survey. The business conditions index fell by 3 points to +7, indicating a softening in sales and profits after a period of strong performance. The business confidence index also dropped by 5 points to +1, suggesting a potential cooling in consumer demand following October's strength. - read more
RBA Holds Cash Rate at 3.60%, Forecasts Extended Stability
RBA Holds Cash Rate at 3.60%, Forecasts Extended Stability
08 Dec 2025: Paige Estritori
The Reserve Bank of Australia (RBA) has announced its decision to maintain the official cash rate at 3.60% during its December meeting, signaling a potential extended period of stability through 2026. This move reflects the central bank's response to higher-than-expected inflation and a robust economic environment. - read more

Need Help Finding a Loan?
Loan Amount:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.

All finance quotes are provided free (via our secure server) and without obligation.
We respect your privacy.

Knowledgebase
Lien:
A legal claim against a property that must be paid off when the property is sold.