Business Loans Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori


Business Loans Articles

From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
For many Australian entrepreneurs, a business loan is a vital step towards achieving growth and success. Access to capital can fuel expansion, help manage cash flow, and provide the necessary resources to capitalize on new opportunities. However, navigating the journey from application to approval, and eventually, to expansion, presents its own set of challenges. - read more
Breaking Down Barriers: How to Overcome Delays in Business Loan Approvals
Breaking Down Barriers: How to Overcome Delays in Business Loan Approvals
Embarking on a business endeavor often requires substantial financial support, and securing a business loan can be a crucial step towards progress and expansion. A well-prepared loan application not only showcases your business in its best light but also significantly enhances the prospects of obtaining the needed funds. Attention to detail and a thorough understanding of the lending process can streamline your journey to approval. - read more
Financing Options to Boost Your Business Liquidity
Financing Options to Boost Your Business Liquidity
Liquidity is a vital aspect of any successful business, representing the ability to meet short-term obligations and to manage cash flow effectively. High liquidity indicates that a company can swiftly convert assets into cash to cover its liabilities. This financial agility enables businesses to navigate unpredictability, seize opportunities, and maintain operational stability. - read more
Understanding Loan Terms and Conditions: A Guide for New Business Owners
Understanding Loan Terms and Conditions: A Guide for New Business Owners
Starting a business often requires a substantial amount of capital, which many new business owners may not have readily available. Business loans can provide the necessary funding to help get your startup off the ground, from purchasing equipment to hiring staff and everything in between. - read more
Commercial Property Financing: Top Strategies for Aussie Entrepreneurs
Commercial Property Financing: Top Strategies for Aussie Entrepreneurs
In the entrepreneurial world, securing the right type of financing can be the catalyst for substantial business growth and success. Commercial property financing in Australia encompasses a range of options tailored to meet the diverse needs of businesses, each with its own set of advantages and intricacies. This article delves into the heart of strategic financing, providing Aussie entrepreneurs with guidance on navigating this vital aspect of their business ventures. - read more
Bridging the Gap: Accessing Capital Through Start-Up Loans in Australia
Bridging the Gap: Accessing Capital Through Start-Up Loans in Australia
Embarking on a startup journey in Australia is both thrilling and challenging. You have a groundbreaking idea, but starting a business involves numerous hurdles—capital being a primary one. This is where business loans come into play. They are crucial lifelines that help convert entrepreneurial dreams into reality. - read more
Secured vs Unsecured Business Loans: Which is Right for You?
Secured vs Unsecured Business Loans: Which is Right for You?
In Australia, business loans are a crucial tool for companies looking to grow, expand, or manage cash flow. From small enterprises to large corporations, securing funding can mean the difference between success and failure. The financial landscape is diverse, offering various loan options tailored to different needs and business models. - read more

Finance News

Renown Lending Boosts SME Funding Pool to $400 Million
Renown Lending Boosts SME Funding Pool to $400 Million
10 Feb 2026: Paige Estritori
In a significant move to bolster support for small and medium-sized enterprises (SMEs) across Australia, Renown Lending has announced an expansion of its funding pool from $250 million to $400 million. This substantial increase aims to provide fast and flexible financing solutions to businesses nationwide, addressing the growing demand for accessible funding options. - read more
Westpac's Bold Move to Strengthen Business Lending
Westpac's Bold Move to Strengthen Business Lending
02 Feb 2026: Paige Estritori
In a significant strategic shift, Westpac Banking Corporation is intensifying its focus on business lending by restructuring its branch operations and investing heavily in digital platforms. This move aims to enhance support for small and medium-sized enterprises (SMEs) across Australia. - read more
AFCA Cautions SMEs on Unregulated Lending Practices
AFCA Cautions SMEs on Unregulated Lending Practices
02 Feb 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has issued a cautionary advisory to small businesses regarding the potential risks associated with engaging lenders who are not members of AFCA. This warning comes in response to a noticeable increase in complaints from SMEs about lenders operating outside the regulatory framework. - read more
SMEs Seek Financing Solutions Ahead of ATO Debt Rule Changes
SMEs Seek Financing Solutions Ahead of ATO Debt Rule Changes
02 Feb 2026: Paige Estritori
Australian small and medium-sized enterprises (SMEs) are proactively seeking financing solutions in response to impending changes in Australian Taxation Office (ATO) debt regulations. Effective July 1, general interest charges (GIC) and shortfall interest charges (SIC) on tax debts will no longer be tax-deductible, prompting a significant uptick in loan inquiries from businesses aiming to manage their tax obligations efficiently. - read more
Rise of Unsecured Business Loans Among Australian SMEs
Rise of Unsecured Business Loans Among Australian SMEs
25 Jan 2026: Paige Estritori
Australian small and medium-sized enterprises (SMEs) are increasingly turning to unsecured business loans as a means of financing growth and operations. This trend reflects a shift away from traditional lending models that require physical assets as collateral, offering businesses greater flexibility and accessibility to funds. - read more
Non-Bank Lenders Escalate Court Actions as Major Banks Withdraw
Non-Bank Lenders Escalate Court Actions as Major Banks Withdraw
17 Jan 2026: Paige Estritori
In recent years, Australia's financial sector has witnessed a notable shift in lending and enforcement practices. Non-bank lenders have significantly increased their court enforcement actions, while major banks have concurrently reduced their involvement in such proceedings. This trend underscores a changing dynamic in creditor behaviour and raises important considerations for small and medium-sized enterprises (SMEs) seeking financing. - read more
Australian SMEs Curtail Borrowing Amid Economic Uncertainty
Australian SMEs Curtail Borrowing Amid Economic Uncertainty
17 Jan 2026: Paige Estritori
In the final quarter of 2025, Australian small and medium-sized enterprises (SMEs) exhibited a cautious approach to borrowing, influenced by ongoing uncertainties surrounding inflation and interest rates. This trend has led to a noticeable decline in lending volumes, reflecting the broader economic apprehensions within the SME sector. - read more

Need Help Finding a Loan?
Loan Amount:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.

All finance quotes are provided free (via our secure server) and without obligation.
We respect your privacy.

Knowledgebase
Truth in Lending Act (TILA):
A federal law designed to promote the informed use of consumer credit by requiring disclosures about terms and costs.