Business Loans Australia :: Articles

Personal Loans And The Consumer Credit Code

What should I know about personal loans and the Consumer Credit Code?

Personal Loans And The Consumer Credit Code

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Understanding your rights as a consumer is essential in dealing with complex issues like personal loans and other finance. Here we reveal, in simple terms, how the Credit Code works for you.

Introduction of Credit Code

The Consumer Credit Code commenced operation on November 1, 1996.
This is a national code that is applicable in each State.
Despite what its title suggests, it is not a code of conduct but legislation that is enforceable in certain situations where credit is offered. 
Any non-business credit transactions are governed by the Code if entered into after that date, including continuing contracts that were in force at that date.
This includes:
  • credit provided predominantly for domestic, personal or household purposes;
  • where a charge is made for the credit; and
  • Insuring your most valuable asset
    Image for Insuring your most valuable assetWhile many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future. Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more. The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
    credit is provided in the course of a business of providing credit, or incidental to any other business of the credit provider. Definition of credit contract The Consumer Credit Code covers a wide range of credit contracts, which is defined as:
  • the payment of a debt owed by one person to another is deferred; or
  • one person incurs a deferred debt to another. Different categories of credit under the Consumer Credit Code include:
  • instalment contracts;
  • consumer leases;
  • continuing credit.

The Consumer Credit Code covers credit contracts entered into after November 1, 1996 including:

  • all consumer credit e.g. credit cards, housing etc loans that are characterised as being domestic, personal or household - not for business purposes;
  • in all Australian jurisdictions;
  • where charges are made for the credit;
  • where the credit provider does so in the course of business.

Personal, domestic & household purposes

The Consumer Credit Code does not apply for business purposes. 

According to the Code the nature of the credit does not have to be wholly concerned with domestic credit, but will be caught by the provisions of the Consumer Credit Code if:
  • more than half the credit is for personal, domestic & household purposes; or
  • if the credit is to purchase goods that are to be used for different purposes, then the purpose is mostly for personal, domestic & household purposes.

Goods mortgages

Mortgages are a security over goods (sometimes called "chattels") or real property. 

This means that the lender has the right to take the property/goods and sell it if the borrower defaults on the loan. 
There are certain requirements that must be met before the mortgage comes under the Consumer Credit Code, including that the goods or land must be specifically described.

Applicable credit providers

For a credit contract to be covered by the Consumer Credit Code, the credit provider must supply the credit:

  • in the course of a business that provides credit; or
  • where it is incidental to any other business of the credit provider.

There is no hard and fast way to determine this, but it can be important where the seller simply allows the buyer to pay for the goods in instalments, or when a family member offers a loan. 

In the first case the contract would probably be covered by the Consumer Credit Code; in the latter case it would not be covered.

Exclusions from the Consumer Credit Code

This can be complicated, and it is always worth asking whether the contract is covered by the Consumer Credit Code. There are many situations where the Consumer Credit Code will not apply, including:

  • short term credit;
  • where credit provision occurs without contemplation e.g. a savings account goes into debit;
  • within certain limits, where the only charges are periodic or fixed and not changed according to the level of credit that is provided e.g. an annual fee to a credit card provider or a arrangement with a supplier that allows goods to be bought on account and a fixed charge is applied;
  • insurance premiums payable on instalment;
  • most pawnbroker transactions;
  • employee loans.

Credit Code & guarantees

A guarantee must be:

  • in writing;
  • signed by the guarantor;

A copy of the credit contract must be received by the guarantor. 

They must also receive a copy of a document that sets out the obligations of the guarantor under the contract.

Published: Sunday, 1st Aug 2021
Author: Paige Estritori


Business Loans Articles

From Setbacks to Success: Overcoming Credit Challenges and Fueling Business Growth
From Setbacks to Success: Overcoming Credit Challenges and Fueling Business Growth
In the dynamic world of business, navigating credit challenges is a reality for many Australian business owners. These challenges can stem from various sources, including unpaid customer invoices, unexpected expenses, or the complexities of managing cash flow. Such hurdles often come at inopportune moments, leading to recurring stress for entrepreneurs trying to maintain a stable financial standing. - read more
The Ultimate Checklist for Applying for a Business Loan in Australia
The Ultimate Checklist for Applying for a Business Loan in Australia
Welcome to the world of boating! Whether you've just bought your first boat or are considering making a purchase, it's essential to understand the importance of regular maintenance. Proper upkeep not only extends the life of your boat but also ensures safety while out on the water. - read more
Business Loans in Australia: Tips for Finding the Perfect Fit
Business Loans in Australia: Tips for Finding the Perfect Fit
Funding is crucial for startups and small businesses looking to grow and succeed. In Australia, there are multiple financing options available, each catering to different business needs. These options range from traditional bank loans to more flexible lines of credit, helping entrepreneurs find the best fit for their specific requirements. - read more
Maximizing Your Chances of Approval for a Startup Loan in Australia
Maximizing Your Chances of Approval for a Startup Loan in Australia
Securing financing is a pivotal step for any startup looking to establish itself and grow. In Australia, the startup lending landscape is buoyant, offering a mix of traditional and innovative financing options. The financial ecosystem is robust yet competitive, and understanding how to navigate it is crucial for new business owners. - read more
Financing Options to Boost Your Business Liquidity
Financing Options to Boost Your Business Liquidity
Liquidity is a vital aspect of any successful business, representing the ability to meet short-term obligations and to manage cash flow effectively. High liquidity indicates that a company can swiftly convert assets into cash to cover its liabilities. This financial agility enables businesses to navigate unpredictability, seize opportunities, and maintain operational stability. - read more
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
From Application to Expansion: The Complete Roadmap to a Successful Business Loan Journey
For many Australian entrepreneurs, a business loan is a vital step towards achieving growth and success. Access to capital can fuel expansion, help manage cash flow, and provide the necessary resources to capitalize on new opportunities. However, navigating the journey from application to approval, and eventually, to expansion, presents its own set of challenges. - read more
Commercial Property Financing: Top Strategies for Aussie Entrepreneurs
Commercial Property Financing: Top Strategies for Aussie Entrepreneurs
In the entrepreneurial world, securing the right type of financing can be the catalyst for substantial business growth and success. Commercial property financing in Australia encompasses a range of options tailored to meet the diverse needs of businesses, each with its own set of advantages and intricacies. This article delves into the heart of strategic financing, providing Aussie entrepreneurs with guidance on navigating this vital aspect of their business ventures. - read more

Finance News

NAB Lowers Business Loan Interest Rates by 0.25%
NAB Lowers Business Loan Interest Rates by 0.25%
22 Nov 2025: Paige Estritori
National Australia Bank (NAB), Australia's largest business bank, has announced a 0.25% per annum reduction in interest rates for eligible business lending products. This decision follows the Reserve Bank of Australia's (RBA) recent 0.25% cut to the cash rate. - read more
ASIC Advocates for Improved Standards in Private Lending Sector
ASIC Advocates for Improved Standards in Private Lending Sector
22 Nov 2025: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has released a comprehensive report urging the private lending sector to elevate its standards to align more closely with traditional banking practices. This call to action stems from ASIC's findings of inconsistent reporting, downplayed risks, and opaque fee structures within the rapidly growing private credit market. - read more
Australian Commercial Credit Demand Increases by 3% in Q3 2025
Australian Commercial Credit Demand Increases by 3% in Q3 2025
22 Nov 2025: Paige Estritori
Recent data from Equifax indicates a 3% year-on-year rise in overall commercial credit demand in Australia for the third quarter of 2025. This growth is primarily driven by an uptick in business loan applications across the eastern states, reflecting a positive trend in the nation's business sector. - read more
ANZ Bank's Financial Performance and Strategic Cost Reductions
ANZ Bank's Financial Performance and Strategic Cost Reductions
14 Nov 2025: Paige Estritori
ANZ Group has reported a 14% decline in annual cash earnings, amounting to A$5.79 billion for the fiscal year ending September 30, 2025. This downturn is primarily attributed to a significant post-tax impact of A$1.11 billion, which includes A$414 million in redundancy costs for 3,500 employees and A$264 million in penalties from a regulatory lawsuit. - read more
CBA's First-Quarter Financial Results: Balancing Growth and Margin Pressures
CBA's First-Quarter Financial Results: Balancing Growth and Margin Pressures
14 Nov 2025: Paige Estritori
The Commonwealth Bank of Australia (CBA), the nation's largest bank by market value, has reported a modest increase in first-quarter cash profit, achieving approximately A$2.6 billion. This 1% rise from the previous two-quarter average is primarily driven by robust growth in home loans and household deposits. However, the bank's net interest margin has declined due to lower mortgage rates and intensified competition, reflecting the challenges in maintaining profitability amidst a competitive lending environment. - read more
October Sees Uptick in Australian Business Activity, NAB Reports
October Sees Uptick in Australian Business Activity, NAB Reports
14 Nov 2025: Paige Estritori
A recent survey by the National Australia Bank (NAB) reveals an improvement in Australian business conditions for October 2025, marked by a rise in sales and profits. The NAB business conditions index increased by one point to +9, reaching its highest level since March 2024. Despite this positive trend, business confidence experienced a slight decline, dropping one point to +6, though it remains above the long-term average. - read more
Japanese Banks SMBC and MUFG Propel Business Lending Expansion in Australia
Japanese Banks SMBC and MUFG Propel Business Lending Expansion in Australia
06 Nov 2025: Paige Estritori
Australia's business lending sector is witnessing a significant shift as Japanese banking giants Sumitomo Mitsui Banking Corporation (SMBC) and Mitsubishi UFJ Financial Group (MUFG) emerge as leading growth drivers. In July 2025, the combined business loan books of Australia's top 10 authorised deposit-taking institutions (ADIs) reached A$925 billion, with SMBC and MUFG recording the highest percentage growth rates among them. - read more

Need Help Finding a Loan?
Loan Amount:
Postcode:

All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.

All finance quotes are provided free (via our secure server) and without obligation.
We respect your privacy.

Knowledgebase
Capital Gain:
The profit realized from the sale of a capital asset, such as stock or real estate, where the sale price exceeds the purchase price.